TERMS OF SERVICE

SHIPPING POLICY

ALL ORDERS PURCHASED ON OUR SITE WILL BE DELIVERED WITHIN CAPE TOWN IN 1-2 DAYS FROM WHEN ORDER IS MADE.

ORDERS WILL BE SHIPPED DURING OUR OPERATING DELIVERY HOURS 10:00-16:00 MON-FRIDAY.

DELIVERY FEES ARE STANDARD R60.00 WITHIN SELECTED AREAS IN CAPE TOWN.

IF A DELIVERY IS UNSUCCESSFUL , IT WILL BE RETURNED AND A SECOND DELIVERY ATTEMPT WILL ONLY TAKE PLACE ONCE THE CUSTOMER HAS CONFIRMED THEIR AVAILABILITY.

ALL DELIVERIES ARE CONTACTLESS FOR THE SAFETY OF BOTH THE DELIVERY PERSONNEL AND CUSTOMERS.

 

RETURN & REFUND POLICY

DUE TO THE NATURE OF OUR PRODUCTS UNFORTUNATELY WE CANNOT ACCEPT RETURNS THEREFORE IT IS THE CUSTOMERS RESPONSIBILITY TO ENSURE ALL PRODUCT IS EXACTLY WHAT THEY ORDERED. 

IF THERE IS A FAULT WITH THE ITEM OR IF THE ITEM DELIVERED IS INCORRECT PLEASE CONTACT US.